Walk-in cooler at 48°F at 6:35 a.m. Reported to D. Bell.
It was not fancy.
It did not look powerful.
But it was true.
Then came the second note. And the third. Then the photo my mother had taken of spoiled lettuce with brown liquid pooling at the bottom of the crate. Then a printed email she had sent to the facilities office asking when the cooler would be repaired.
No reply.
Then another email.
No reply.
Then a text message from Mrs. Bell.